1 xbat Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction

1 xbat is trusted by millions of users across Bangladesh. We understand that sharing your personal information means placing your trust in us — and we take that seriously, never compromising on how we protect it.

This privacy policy clearly sets out what data we collect, why we collect it, where it is stored, and how it is protected. By reading this, you will understand that you have full control over your own information.

1 xbat adheres to international data protection standards. Our systems undergo regular third-party security audits to ensure your data remains protected at all times.

2 What Types of Data We Collect

1 xbat only collects information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our policy.

3 How We Collect Your Information

1 xbat collects information in three primary ways:

• Directly from you: Through registration forms, the verification process, payment forms, and support chat.
• Automatically: While you use the platform, technical data is collected through cookies, log files, and tracking pixels.
• From Third Parties: Limited data may be shared with payment gateway and identity verification services.

4 How We Use Your Data

Your data is used only for the following purposes:

• Creating and managing your account.
• Identity verification and age confirmation.
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer service and support.
• Preventing fraud, money laundering, and other illegal activities.
• To keep you informed about relevant offers and promotions (you can opt out at any time).
• Personalizing your platform experience.
• Fulfilling legal obligations and reporting to regulatory authorities.

1 xbat does not and will not sell your data to third parties for advertising purposes.

5 Data Sharing — When and With Whom

Your personal data is not typically shared with third parties. However, limited information may be shared in the specific circumstances outlined below:

• Payment Processors: Relevant financial information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
• Identity verification services: With approved third parties for account verification purposes.
• Legal authorities: In response to a valid court order or lawful request from a government authority.
• Technology Partners: Service providers that help operate the platform — all contractually bound to uphold the same privacy standards we do.

6 Data Protection Practices

1 xbat uses industry-leading technology to protect your data. Our security operates across multiple layers:

• 256-bit SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Two-Factor Authentication (2FA): OTP verification is used to log in to your account.
• Firewall & Intrusion Detection: Round-the-clock systems are in place to prevent unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by independent third parties.
• Data Masking: Sensitive information such as payment account numbers is partially masked within the system.
• Access Control: Only designated personnel with specific responsibilities are permitted to access the relevant data.

That said, no internet transmission can be guaranteed 100% secure. If you suspect any security issue, please notify us immediately.

7 Cookies & Tracking Technologies

The 1 xbat platform uses cookies — small text files stored on your device that help the platform function more effectively.

• Essential cookies: Required to maintain login sessions and ensure platform security — disabling these will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To analyze usage patterns for platform improvement.

You can disable cookies through your browser settings, though this may limit certain features on the platform.

8 Your Rights Over Your Data

1 xbat believes your data belongs to you. That's why we give you the following rights:

To exercise any of these rights, email us at support@1xbat.life or reach out via live chat. We will respond within 30 days.

9 Data Retention Period

1 xbat does not retain data longer than necessary. The retention periods are as follows:

• Account Information: For the duration your account is active, and for a minimum of 5 years after closure (as required by law).
• Financial Transaction Records: Up to 7 years (in accordance with financial regulatory guidelines).
• Communication logs: Up to 3 years.
• Technical logs: Up to 12 months.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked back to you.

10 Protection of Minors' Data

If you become aware that a minor has registered on 1 xbat, please contact us immediately at support@1xbat.life.

11 Privacy Policy Updates

1 xbat may update this Privacy Policy from time to time — when new services are added, laws change, or security measures are improved. If any significant changes are made, you will be notified via your registered email or through a platform notification.

The date of any updated policy will be shown in the "Last Updated" section at the top of the page. Continued use of the platform after changes are made will be considered acceptance of the revised policy.

12 Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please reach out to us through the following:

• Email: support@1xbat.life (Subject: Privacy Request)
• Live Chat: Chat icon at the bottom right of the site — active 24/7

We aim to respond to all privacy-related requests within 30 days.